Privacy policy

Last Updated: October 4, 2026

Mercado India ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing and Shipping Address
  • Order and transaction details
  • Product preferences and shopping information
  • Information you provide when contacting our customer support

Payment information may be processed securely through our third-party payment service providers. Mercado India does not store your complete debit card, credit card, or banking credentials on its own servers.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and update your order status
  • Process payments and refunds
  • Provide customer support
  • Manage returns and exchanges
  • Improve our products, website, and shopping experience
  • Send important order-related notifications
  • Send promotional communication where permitted and where you have provided consent
  • Prevent fraudulent or unauthorized transactions

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant marketing or advertising.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Third-Party Services

We may use trusted third-party service providers for services including:

  • Payment processing
  • Shipping and delivery
  • Website analytics
  • Marketing and advertising
  • Customer communication

These service providers may process information only as necessary to provide their respective services.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Your Information

You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable laws and reasonable verification requirements.

7. Children's Privacy

Our website is not intended for individuals who are not legally capable of entering into a purchase transaction. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Mercado India
Email: thedecentadajan@gmail.com
Phone: +91 9033210323
Address: GF, Plot No 60, Shiv Park Society, Tapovan Circle, Surat, Gujarat, 395006